How to give effective performance feedback at work: Don't When individuals develop habits that disrupt performance or culture, leaders are responsible for restoring productivity and unity. The most common tool managers use is correction through verbal feedback—telling someone how they need to improve—which can be effective when done properly. But verbal feedback is tricky: it […]

Values-based conflict resolution reveals higher-quality solutions to any conflict It can be helpful to conceptualize conflict as ‘incompatible expressions’ of needs — rather than an incompatibility between the needs themselves. While this may seem like a trivial distinction, it offers a profound implication; if needs themselves cannot be incompatible, then conflict resolution can be infinitely […]

What are my Values? It's something of a divine act to choose one's Values — one's ultimate priorities in life — because by their very nature, your Values cannot be chosen for you; they are the deepest principles by which you genuinely wish to live. Our Values define who we wish to be and the […]